FAQ
Frequently Asked Questions
Last updated
Frequently Asked Questions
Last updated
Need help? Contact Kardi Ai customer support +420 779 998 100 support@kardi.ai
We sent you an SMS with verification details during registration. If the email address provided is correct, check the SPAM folder in your email inbox. If the email isn’t there either, please contact us at +420 779 998 100 or at support@kardi.ai.
Contact Kardi Ai customer support +420 779 998 100 support@kardi.ai
The strap size must fit you; it shouldn’t be too large—it needs to be tightened properly to ensure the quality of the recording. If the size is inappropriate, please contact our customer support at +420 779 998 100 or at support@kardi.ai, and we will resolve the situation.
Document the wear and tear on the strap and send it to us at support@kardi.ai. Everything has its lifespan, and we care about ensuring the quality of your recordings. For chest strap maintenance, proceed to Chest Strap Maintenance.